Terms of service

These terms and conditions (the "T&C") regulate your access and use of our StudyAce.net Website and Services. Please be careful to read them.

Premium provider operates and maintains the Website.

You consent to be bound by the terms and conditions described herein while using this Website. You say and promise that you have full legal authority to join and be legally bound by these Terms of Use.

1. Definitions

Website” means an aggregate amount of the web pages available at StudyAce.net and all sub-domains thereof, where the Services are realized.

Services” refers to various types of written tasks, including essays, research papers, dissertations and other written academic works that may be requested by the Client.

Terms & Conditions”, “Terms”, or “T&C” terms of use also include: Privacy Policy, Money Back Guarantee.

We,” “Us” “Ours” means Studyace

"User," "You" and the "Client" mean a natural or legal entity registered on the Web and approved these Terms and Conditions, as well as any person who submits a request, offers, places an order, downloads any information and transfers payments to this Web;

Writer” is a person employed or other ways contracted by us as a freelancer, who provide research and writing services to the Client, according to the agreement with us.

Account” means the personalized section of the Website, closed for public access, which is created after the User’s registration. Account is personalized by Your Account name and password.

"Purchase order" is an electronic order for the customer's paying service to a specific written service. The order defines the Customer's scope of work and other product specifications. Request refers to a written request sent by the customer electronically by the customer on our website. The job in whole and its customer specifications are included in an order.

Product” is the result of an Order, which comes as original content, written and delivered to the Client in accordance to his or her inquiry as a digital document.

Client`s information” means the file containing text information represented in any format that is accepted by the Website that has been submitted by You for the reference or as an example. We reserve the right to determine the requirements regarding the size and the format of the files with the Client`s information You may download in Order form.

2. Order Placing and Registration

2.1. While registering with the Website, please use a valid email address where you can be reached. We may be required to contact you. Providing incorrect email address is a violation of these terms and conditions.

2.2. Client places an Order on the site. We do not collect any fee for placing Orders. Writers bid for the jobs placed by the Clients.

2.3. Writer assignment. When assigned with the work, the Customer is approached by a writer specializing in an area selected by the Client. The customer will contact the author by chatting on the website. The author is responsible for the job info. The customer deposits the agreed sum of money with our website once the offer has been approved.

2.4. Messaging System. We use the message feature to communicate on the Customer profile page. For contact with the client and the writer, our support team uses message systems. Please review the messages periodically, and use this collaborative function for any requests, questions or supplementary instructions. You can not reveal personal details directly to the Writers without using the Website and invite them to cooperate with you.

2.5. Tracking the job order status. When a job order is created by a Customer, both Customer and Writer can use the tracking system to know the status of the job. We also provide the status and percentage of work completed. The possible statuses of the job are:

Bidding” – A job order is created by Client. Client waits for Writers' bids.

In Progress” - Client selects a suitable Writer and approves the bid. Writer starts the work on Order. Writer delivers the first version of the Product. Client reviews the Product and asks for revision.

Closed” – The status will appear after the Client clicks "release 100% money" button.

Cancelled by Customer” - Client cancels order which is in "Bidding" or "In Progress" status; no financial implication for the Client.

Cancelled by Writer” - Writer doesn't want to work on order which is "In Progress"; no financial implication for the Client.

Cancelled by System” - system cancels the Order automatically due to no payment / expired deadline / violation of clause 2.4. herein / violation of clauses 8-9 herein / not relevant order; no financial implication for the Client.

3. Order Payment

3.1. It is free to place a job / project order on the website. You will still pay money on your account. However, after accepting an offer from a writer, you must finance the project. The agreed part of the fee shall be released by the Writer and its approval by you upon completion and delivery of the agreed stage of work. You will not give us grievances or requests for modifications until you have submitted the completed document and paid the final payment..

A part of your payment will be automatically released to the writer after 10 days from the time of the order. In the event that the order was in the final step, it would be automatic. If the order is not in the final stage, it is billed immediately at the present stage and the order is canceled immediately.

3.2. If you do not plan to use our services, we will be allowed to withdraw the money after sending of appropriate request. We ensure funds withdrawal to the User's account upon request. We will refund it within 4-6 business days after the request is placed.

3.3. You are responsible for paying any taxes, including any services or value added taxes, which may be applicable depending on the jurisdiction of the Services provided.

3.4. Depending on your residency or location, you may be subject to certain ad valorem or other taxes, on certain fees that we charge. These taxes will be added to fees billed to you, if applicable.

3.5. You acknowledge that you must comply with your obligations under income tax provisions in your jurisdiction.

4. Order Processing

4.1. Order volume. -- Customer Order has the volume needed, determined by the number of pages. One page corresponds to a total of 275 words. The document obtained must match the estimated number of calculated pages when the product is shipped. If there is a misspelling page / word number, the Client may request a new document to correspond to the word / page number.

4.2. Changes of Order details. The customer can only make adjustments to the working scope if the author has still not begun the job. If the writer has begun to study and work on the order, no modifications can be made. If number, order complexity or the terms of delivery increase in order specifics, the Customer would be requested to cancel the current order and make a new order that has correct specifications..

4.3. Resources. Should the Client require specific resource material to be utilized in the Order process, she/he must specify those resources and/or provide them to the Writer

4.4. Communication. The Client is highly encouraged to communicate with the Writer, using the chat at the Website, and with our support team, using the messaging system of the Website, when seeking more information.

4.5. Progress tracking. The Client may track the progress of his/her Orders by using his/her personal Account, where information about his/her Order and its status is displayed. The Client may as well contact support by using messaging system of the Website available 24/7, to get updates on his or her Order status.

5. Order Delivery

5.1. We are responsible for the delivery of the Product and for meeting the deadline indicated in the Order.

5.2. Once we have delivered the product to the consumer, the person responsible is to ensure that supply networks are accessible to the consumer. In order to provide communication channel and other contact means beyond our control we will not be responsible for the wrong email address provided in the Client's profiles, spam movies, website failures and general customer negligency. For any assistance in delivering an order, the client is encouraged to contact support.

5.3. The Client is held responsible for downloading the Product in a timely manner after the Product has been provided by us.

5.4. Please review our Money Back Guarantee to be aware of you right for refund.

6. Order Revision

6.1. The Client has the right to request revisions as long as the final payment is not released to the Writer. After the final payment no revision requests will be accepted.

6.2. Please note that we reserve the right to decline or limit multiple revision requests if the Client’s behavior demonstrates obvious exploitation of the Writer and other unreasonable requests.

7. Refund Policy

We are responsible for delivering the Product in a timely manner and according to the Client requirements indicated in the Order. Should any of the Client’s commitments be violated the Client is entitled to a partial or a full reimbursement according to our Money Back Guarantee Policy.

8. The Use of the Products

8.1. When making a payment for an Order You agree it is for personal and non-commercial use only and the payment You make is a reflection of the time and effort put into conducting relevant research and writing pertaining to your Order as well as all the necessary maintenance and administration for Product delivery.

8.2. You are not allowed to reproduce, modify, distribute or display the Product in any way on the Internet or in the form of a hard copy over a reasonable limit necessary for personal use.

9. Plagiarism

By submitting an Order and/or payment for a Product, you acknowledge and agree that:

a. we reserve the right to cancel any agreement, contract or arrangement with any person who condones or attempts to pass any Products as their original work. You also agree that any Product delivered by us may not be passed to third parties, nor distributed in any way for payment or for any other purpose. You also acknowledge that if we suspect that a Product has been distributed or used by You in a way that is inconsistent with these Terms and/or plagiarized in any way, we reserve the right to refuse to carry out any further work for You and/or provide any Services to You.

b. Under your name, no product can be labelled. All products and/or written materials you have obtained are for review and/or reference purposes only. We are not deliberately encouraging, supporting or interested in plagiarism or other academic misconduct or dishonesty. We fully support and respect any copyright law and will not encourage any consumer to complain or copyright deliberately. You recognize that only a reference, for example a study example document, is available any products and/or other materials supplied. We only have customized written samples for testing and can not use them for your own writing as a substitute. It can only be used as a model paper to show you how to plan your own study or to provide inspiration. A whole portion of our company's research will not be included in the customer's original written form unless it is quoted or paraphrased correctly. Please check the university definition of plagiarism for fair use of source material.

c. Any use of the products or the written material from the Website by our company or its employees and / ou affiliate, which is not non-ethical, inefficient, unethical or otherwise illegal, shall not be blamed. It involves plagiarism, lawsuits, fraud, expulsion, academic probation, loss of bursaries, prizes, titles / positions, corruption, suspension or some other legal or disciplinary action. Web-based online purchasers are solely responsible for any penalty that arises from their insufficient, ethical and/or illegal use.

10. Personal Data and payment information: use and security

For details of how we collect, use and store your Personal Data, including your personal data and payment details, please see our Privacy Policy.

11. Account information and security

11.1. As part of the registration process you will be asked to provide your e-mail address and select a password.

11.2. You must keep your Account information secure and must not disclose it to or share it with anyone.

11.3. You will be responsible for all activities and Orders associated with your Account. If you know or suspect that someone else has Your password, you should go to your Profile and change it yourself at “Change email or password” section.

11.4. If You forget Your password please click here where You will be able to reset your password provided You satisfy our security check.

12. Use of the Website; termination and suspension of use

12.1. You may access the Website solely for Your own personal, non-commercial use.

12.2. You must not use any part of the Website for any illegal purpose. In particular, You may not use the Website for any of the following purposes:

12.2.1. disseminating any unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable material or otherwise breaching any laws;

12.2.2. transmitting material that encourages conduct that constitutes a criminal offense, or otherwise breaches any applicable laws, regulations or code(s) of practice;

12.2.3. interfering with any other person’s use of the Website; or

12.2.4. making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

12.3. If You breach any of the provisions of these Terms, You will be responsible for any losses and costs resulting from your breach.

12.4. We may terminate your use of the Website if you breach any of these Terms.

12.5. If we reasonably suspect your use of the Website is affecting the lawful operation of the Website or may adversely affect other Client, we may suspend your access to the Website at any time while we investigate the position.

12.6. In case You will try to contact Writer by means other than is allowed by the Website`s functionality, we will assume this action as violation of the Terms.

13. Intellectual Property Rights (“IPRs”)

13.1 IPRs in the Products

13.1.1. The Products delivered to You have been drafted by our Writers.

13.1.2. Full copyright in any Products or other materials delivered to You is retained by us and/or our affiliates and partners.

13.1.3. Subject to payment for Products we grant You a non-exclusive license to use the Products You have ordered for your personal, non-commercial use only.

13.1.4. You agree not to distribute, publish, transmit, modify, display or create derivative works from, or exploit the Products and/or contents of this Website, without our prior written consent.

13.1.5. You will be responsible for all losses we may suffer as a result of any and all unauthorized use made of any Products and/or material available from this Website.

13.2 IPRs in any materials that You supply to us

You must ensure that any materials You provide to us (in particular those you provide/upload as a reference or source material) do not infringe upon the intellectual property or other rights of any other person or violate any applicable laws. If they do, You will be responsible for any losses which we may incur as a result

13.3 IPRs on the Website

13.3.1. All IPRs in any part of the Website are owned by or licensed to us.

13.3.2. No IPRs on the Website (or any part thereof) is intended to, and it shall not be deemed to, transfer to any person who accesses the Website.

13.3.3. Except as expressly permitted by these Terms or as otherwise agreed with us, You may not copy, disseminate, or download any content of the Website.

13.4 Sources Used

You will not be provided with articles or e-books in their entirety. Rather, excerpts cited in the Product are delivered for referencing purposes.

14. Disclaimer and Limitation of liability

14.1. The website comes 'as is,' and we don't ensure that the platform meets your specifications or standards. You may not be able to access the web and/or use any or all the services if your computer system does not support relevant technologies, like encryption.

14.2. The Website is accessed via the World Wide Web, which is independent of us. Your use of the World Wide Web is solely at Your own risk and subject to all applicable national and international laws and regulations. We do not represent that the Website is appropriate or available for use in any jurisdiction.

14.3. The Website can include links to third-party websites and resources. These third-party websites and services could have and should be checked on their own terms and privacy policies. We assume no obligations or liabilities for websites and resources of third parties and your access to and use of these services and content shall be at your own risk. We recommend that you review the policies of this website before you send any personal details to any other website.

14.4. In no event will we be liable for any loss or damage arising as a result of any modifications we may make to the Website.

14.5. We will not have any liability to You or any other person, whether arising out of or in connection with the Products and/or Services including but not limited to

  • phone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures or difficulties of any kind;
  • failed, incomplete, garbled or delayed computer and/or email transmissions;
  • any condition caused by events beyond the control of the company that might cause the Product and/or Services to be (as applicable) delayed, disrupted, or corrupted;
  • any injuries, losses or damages of any kind arising in connection with, or as a result of, utilizing the Services; or
  • any printing or typographical errors in any Product(s).

14.6. We shall not be liable to you or any other person whether arising from or in accordance with your use of the Site or your inability to use it for any other purpose, including, without limitation, any matter arising out of, or in connection with, any improper loss or harm, of events outside our reasonable control.

14.7. Nothing in these Terms shall be intended to restrict or exclude any liability or any other liability that may be unrestricted or excluded by statute or aimed at affecting Your statutory rights as a customer, in respect of a fault or fraudulent misrepresentation..

15. Miscellaneous

15.1. None of your rights under these Terms can be transferred to any other person. Our rights under these conditions can be transferred to another entity where we fairly conclude that your rights will not be affected.

15.2. If you breach these Terms and we choose to ignore this, we will still be entitled to rely on our rights and remedies at a later date or in any other situation where you breach these Terms.

16. Notices

16.1. Unless otherwise stated in these Terms, all notices from You to us must be in writing and sent to our support team using the messaging system of the Website.

16.2. All notices from us to you will be either:

  • displayed on the Website from time to time;
  • displayed on Your personal order page; or
  • emailed to the email address provided in Account.

17. Governing law and jurisdiction

17.1. These Terms are governed by laws of Cyprus.

17.2. The negotiations between the parties agree to make all efforts to settle the dispute shall settle all disputes relating to these terms. The dispute If the Parties fail to obtain their consent, arbitration by the London Court of International Arbitration (LCIA) shall settle the disputes, which are considered to have been included in this section by reference to it.

17.3. Furthermore, you and we agree to arbitrate any disagreement on an individual basis only, not on an entity, party or representative basis on behalf of others. No right or authority is granted to bring, to hear or to arbitrate any dispute as, or as a member of, any party, collective, representative or private Attorney General proceedings, collective or private procurator General..

18. Amendments

18.1. We reserve the right at any time to suspend or discontinue, temporarily or permanently, any of the Services or any part of the Web Site or other material, specifications, features or functions of the Web Site or Services, including the provision of any software, database, contents; or (iii) restrict certain features and Services or limit access to sections and/or all of the Web Seite. We shall take commercially fair steps to inform you of changes in the Services and/or Website that we feel that the functionality of the Services you are interested in using the Website is substantially and adversely affected.

18.2. We may update or change these Terms from time to time. If we update or amend these Terms, by posting on the Web site the modified or revised Terms or by any other means we choose, we will inform you by email at your recently given email address. You agree to be bound by these Terms and Conditions as amended or changed after your use of the Site or services, or you may be required to expressly consent to be bound by the current Terms and to do so. You are responsible for regularly updating the Terms.

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