Frequently asked questions
Quick answers about ordering, payments, writers and privacy.
Getting started
How does StudyAce work?
You post your assignment for free, writers who specialise in your subject send offers, and you hire the writer you prefer. Your payment is held securely and released only when you approve the work.
Is posting an order free?
Yes. You can post an order, receive offers and chat with writers without paying anything.
What subjects do you cover?
More than 80, including nursing, business, psychology, law, STEM subjects and the humanities, from high school to PhD level.
Payments
When do I pay?
Only after you choose a writer. The payment is held in escrow and released when you approve the finished work.
Which payment methods do you accept?
Visa, Mastercard, American Express and PayPal.
Can I get a refund?
Yes. If the work misses your instructions or the deadline, you can request a full or partial refund under our Money-Back Guarantee.
Writers and quality
Who are the writers?
Independent experts with verified degrees who have passed a timed writing test in their subject.
Can I talk to my writer?
Yes. You can message writers before hiring and throughout your order.
Is the work original?
Every paper is written from scratch and checked for plagiarism and AI-generated content before delivery.
Privacy
Will anyone know I used StudyAce?
No. Writers never see your name, email or school, and we never share your details.
How do you protect my data?
All data is encrypted in transit with SSL, and access is restricted to staff who need it.
Ready when you are
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