Privacy Policy
Overview
This Privacy Policy explains what personal information StudyAce collects, how we use it, and the choices you have. We collect only what we need to run the platform.
Information we collect
Account details such as your name and email address; order details and files you upload; messages exchanged on the platform; payment confirmations from our payment providers; and technical data such as device type and IP address.
How we use information
To create and manage your account, match orders with writers, process payments, provide support, prevent fraud, and improve the platform. We do not sell your personal information.
What writers can see
Writers see order details and files needed to complete the work. They do not see your name, email address, school or payment details.
Sharing with third parties
We share data only with service providers that help us operate, such as payment processors, email delivery and hosting providers, under contracts that protect your data, or when required by law.
Data retention
We keep account and order records for as long as your account is active and for a limited period afterwards to meet legal and accounting obligations. You can ask us to delete your account.
Security
Data is encrypted in transit with SSL. Access to personal data is restricted to staff who need it to do their jobs.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete your data, and to object to certain processing. Contact us to make a request.
Contact
Privacy questions can be sent to privacy@studyace.net.