Money-back guarantee
Our promise
If your paper does not meet the instructions you gave, you should not have to pay for it. Our money-back guarantee protects every order placed on StudyAce.
Late delivery
If a writer delivers after the agreed deadline and the delay makes the work unusable, you are entitled to a full refund.
Instructions not followed
If the work ignores your instructions and a free revision does not fix it, you can receive a full or partial refund depending on how much of the work is usable.
Plagiarism
If a delivered paper is found to contain plagiarism, you receive a full refund.
How to claim
Open a refund request from the order page within 14 days of delivery. Explain the problem and attach any evidence. We usually respond within 24 hours.