PSSM Staffing Agency case study assignment

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PSSM Staffing Agency

Professional and Scientific Staff Management (PSSM) is a unique type of temporary staffing

agency. Many organizations today hire highly skilled, technical employees on a short- term,

temporary basis, to assist with special projects or to provide a needed technical skill. PSSM

negotiates a contracts with its client companies in which it agrees to provide temporary staff in

specific job categories for a specified cost.

Let us say for example, PSSM has a contract with an oil and gas exploration company in which it

agrees to supply geologists with at least a master’s degree for $ 5000 per week. PSSM has contracts

Assignment

40%Faculty of Information & Communication Technology

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with a wide range of companies and can place almost any type of professional or scientific staff

members, from computer programmers to geologists to astrophysicists.

When a PSSM client company determines that it will need a temporary professional or scientific

employee, it issues a staffing request against the contract it had previously negotiated with PSSM.

When a staffing request is received by PSSM’s contract Manager, the contract number referenced

on the staffing request is entered into the contract database. Using information from the database,

the contract manager reviews the terms and conditions on the contract and determines whether the

staffing request is valid.

The staffing request is valid if the contract has not expired, the type of professional or scientific

employee requested is listed on the original contract, and the requested fee falls within the

negotiated fee range. If the staffing request is not valid, the contract manager send the staffing

request back to the client with a letter stating why the staffing request cannot be filled, and a copy

of the letter is filed. If the staffing request is valid, the contract manager enters the staffing request

into the staffing request database as an outstanding staffing request. The staffing request is then

sent to the PSSM placement department. In the placement department, the type of staff member,

experience and qualifications requested on the staffing request are checked against the database of

available professional and scientific staff.

If a qualified individual is found, he or she is marked “reserved” in the staff database. If a qualified

individual cannot be found in the database, or is not immediately available, the placement

department creates a memo that explains the inability to meet the staffing request and attaches it

to the staffing requests are then sent to the Arrangements Department.

The Case Study is drawn from the text "System Analysis and Design by Alan Dennis Barbara

Haley Wixom -Wiley Publication.

Answer ANY TWO(2) of the following questions from the above case:

1. Consider that you are appointed as a System Analyst to develop the Information System for

PSSM, what detail plan would you layout to represent the system life cycle for a successful

implementation of the system.

(20 marks)

2. In this particular case, where would you start the cycle? What step do you consider most

crucial? Justify your decisions.

(20 marks)Faculty of Information & Communication Technology

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3. Identify and critically review the main business roles described in the above scenario. Based

on that business rule draw an ER diagram and specify the relationship among the entities.

(20 marks)

(Note: For business rule, you can refer to the case study example Perfect Pizza)